Tag: Zendesk Study
92% of Indian business leaders say optimal CX is one that’s immersive: Zendesk study
Zendesk, Inc. has released the company’s latest global Customer Experience (CX) Trends Report, revealing immersive experiences are fast becoming a key differentiator for brands...
84% of Indian consumers feel like service is an afterthought: Zendesk Study
Zendesk’s landmark annual research has highlighted the potential for businesses to drive business success with a focus on customer experiences as 94% of Indian...
Latest article
Times Square headquartered Vertex Global Services to hire 4000 language experts from India’s Tier...
Currently, around 60 per cent of graduates in India are seeking better job opportunities by moving from tier-II and tier-III cities to tier-I cities....
We’ve committed $1 billion investment over next three years for AI innovation globally: Rohit...
In a recent interview with CRN India, Rohit Midha, Executive Director, Enterprise Business, Lenovo India, shares the significant growth in Lenovo’s enterprise business and...
India’s data centre capacity to more than double by fiscal 2027
The Indian data centre industry’s capacity1 is set to more than double to 2-2.3 GW by fiscal 2027, led by increasing digitalisation of the...