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92% of Indian business leaders say optimal CX is one that’s immersive: Zendesk study

Zendesk, Inc. has released the company’s latest global Customer Experience (CX) Trends Report, revealing immersive experiences are fast becoming a key differentiator for brands...

84% of Indian consumers feel like service is an afterthought: Zendesk Study

Zendesk’s landmark annual research has highlighted the potential for businesses to drive business success with a focus on customer experiences as 94% of Indian...
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